Home Solutions How can we help you today? Search New Ticket Knowledge base General Support Watching Apollo Group TV First Steps at Apollo Group TV (FAQ) VPN information Free trial How do I subscribe? What devices can I watch on? (supported devices) View All (7) Troubleshooting / Can’t watch General troubleshooting Live TV & VOD buffers, freezes or Not Working The app sometimes stops or kicks me out IPs exceeded limit code 429 I get the message bad email or password View All (12) Getting started (FAQ) How many devices can be used at once? What hardware is recommended? Can I request Channels, Movies & Shows? How do I upload subtitles? How do I change the timezone? View All (11) Account & billing How do I renew my subscription? Resend or Change Password Do you take reocurring payments? Can I get a refund? View All (6) Installation Guides Android TV Box / Firestick / Mag Box. Firestick Installation instructions (regular and 4K) Tivimate installation instructions How do I install on TV: SAMSUNG/LG? How do I install on Mag Box? View All (9) Phone/Tablet/Computer How do I install on Android Mobile/Tablet? iOS devices: iPhone/iPad/AppleTV (OS 13+) Installation instructions iPhone/iPad Startup Show how do I add to Kodi? How do I install on iPad? View All (9) Other apps/ M3U players What are the M3U & EPG urls? (Sports VOD URL included) GSE SMART IPTV Flex IPTV XCiptv installation instruction (multi screen) View All (9) Help Blog Press About Affiliate Terms Privacy Cookies Policy DMCA