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General Support
Watching Apollo Group TV
How many devices can be used at once?
You can watch up to 3 streams (TV, Phone, Laptop, Computer etc) on one (1) network at a time (simultaneously) Example: John lives in Europe. John has 3...
What hardware is recommended?
The best hardware we recommend is; Fire Stick 4K $49 (not normal firestick) Mi box S Xiaomi available available for 60$ Nvidia Shield 200$ ...
Can I request Channels, Movies & Shows?
We do NOT accept Movie requests. We do NOT provide Adult channels. We do NOT accept channel requests at the moment. We do NOT accept Sports VOD requests ...
How do I change the timezone?
To change the time zone in the Startup Show app go to Profile menu (top left icon) & you will see selected timezone GMT, change time using the -/+ for t...
Do I need a VPN?
CASES YOU MIGHT NEED TO USE VPN: -If you are from the UK (England, Scotland, Wales and Northern Ireland) or UAE a VPN is mostly needed. We've notic...