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Can I get a refund?
Modified on: Tue, 21 Jun, 2022 at 1:43 PM
BITCOIN PAYMENTS ARE NON REFUNDABLE
Before asking for a refund, did you try to talk to customer support?
Our customer support may be able to help you resolve the matter.
You can contact customer support by opening a ticket or simply email : [email protected]
If you want to get a refund for your subscription, below is our policy depending on your subscription;
- If you purchased a “1 Month Subscription”, you’ll be eligible for a refund if you request it within 1 week of the time you paid.
- If you purchased a “3 Months Subscription” or longer, you’ll be eligible for a refund if you request it within 1 month of the time you paid.
If the requirements are met, please send an email to [email protected] explaining why you want a refund and your account information.
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